- All Orders Received after Noon (12pm EST) enter into schedule on next day!
- Each job must be written as a separate PO & must be shipped under separate PO’s, cannot be combined.
- Production Schedule: 7-10 working days upon receipt of PO, Art, Merchandise & Approval.
- All goods must be in house 3 business days prior to set production date to avoid delays.
- Order Forms, artwork and merchandise must be complete prior to being sent for production.
All Payment Arrangements must be finalized before entering production schedule
Setup Charges and Specialty Requests will apply:
Standard Embroidery Charges – Prices may vary based on stitch count
Quotes for stitch count may vary greatly. Final count based off .DST sews out proof prior to production.
FOR STITCH COUNT ESTIMATES ARTWORK MUST BE SUPPLIED WITH QUOTE
We will not embroider leather, velvet, mesh, or other non-standard fabric types.
- We offer contract pricing and team discounts.
- We are not responsible for sewing results on customer supplied DST files.
- Any order(s) containing personalization and/or numbering requires 7 additional days (call for specifics).
- All sew out samples may not match fabric used in order. Texture and stitching might vary in final production.
- On all hat orders, customer must supply 2 additional hats for samples sew out purposes. If you decide not to supply them for samples, you must accept the flat sew out, samples will not sew the same as final hat production.
- All Stitch counts are rounded to the next thousand.
- Shirts & Hats are not combined for quantity pricing.
Additional Charges – may apply
- Sew outs using Customer tape
- Personalization: Names
- Performance Fabric: Mandatory – Additional.
- Special backing Additional
- Hat Backs: Minimum charge TYPESET ONLY
- Machine set up
- Multiple tape edits will have fees applied
APPROVALS OR CHANGES MUST BE IN WRITING
Rush Services when applicable
Embroidery, Screen Printing, Direct to Garment & Vinyl:
Email Art & PO to: firstname.lastname@example.org
All artwork must be sent with confirmation of approval
To Order from The Player’s Connection products by phone call:
ANY MERCHANDISE UNCLAIMED OVER 3 MONTHS WILL BE DISCARDED
Shipping / Receiving additional fees
- Goods Sorting to Breakout Bulk: rate per hour
- Drop Shipping: $15.00 per location
- Specialty Sort/Pack – Finished Orders: $0.75 per piece
- Goods Unpack aging (Requiring removal of bags, tags, pins, etc): $0.75 per piece
SHIPPING FEES: are based on weight, dimensions & zip code. We use USPS flat rate or priority, FedEx and UPS ground – unless your PO directs us otherwise. PLEASE indicate on your shipping request form if we are shipping to a residence or a business.
WRONG ADDRESS: or Unspecified Residence Subject to $30.00 (A) each UPS change.
SHIPPING INSURANCE requests must be on purchase order with value to insure above $100. FOB Miami Florida OUTGOING SHIPMENTS AUTOMATICALLY INSURED FOR $100 PER CARTON BY UPS OR FEDEX.
ALLOW 1 EXTRA WEEK for any combination order containing screen printing & DTG, or embroidery.
Any order containing personalizations and/or numbering requires 7 ADDITIONAL DAYS OF PRODUCTION.
SPOILAGE: Although our normal spoilage is insignificant we do allow for: 2% damage, (4% on darks). We will credit accounts for any spoilage in excess of one piece or 2%, (4% on darks) – whichever is greater.
The Player’s Connection of Florida, LLC is not responsible for your ink or thread colors clashing and or bleeding with garment colors provided in your order.